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Re: firmware update
It is not that the drive does not work in linux. It burns CDs perfectly.
It is just that the media that it supported 3 years ago when I bought it
is no longer manufactured, and without a firmware update it won't
recognize the new media. You may not have a problem because you purchased
the drive later in time than I did, and it had the firmware update already
installed. This is akin to not being able to install replacement spark
plugs in your car because the threads changed. Its not that the old media
didn't work, or that new media doesn't work, or that the drive doesn't
work, it is just that the company deliberatly chooses to ignore a
mainstream part of the market that is growing, and deny support to that
market segment. As such, in the future, I'm going to let the company know
by voting with my pocketbook and buying elsewhere. I also urge you to do
the same for the same reasons. If this was not the case, or if in the
future Liteon decided to change its stance on user preferences, then I'd
probably again buy a Liteon drive. Liteon manufactures hardware, as such
they should be committed to supporting their hardware in all environments,
not just one. There is no software aspect to purchasing a burner drive
(especially OEM from newegg), so the manufacturer should be committed to
the customer's decisions about where to operate the drive, not committed
to forcing the company's view on to the customer.
And as far as your statement about checking compatibility before buying; I
did check it. At that time it worked. However it no longer works. This
is what irks me. And I cannot make it start working with out taking it
out of the machine, finding a windows machine that I have root access to,
opening that box, temporarily installing the drive there, and booting
windows to install the firmware update. All this to undo the process and
put it back into my machine. Anyone know where to find a Windows Live CD?
And don't ask me to install the drive permanently in a windows machine so
that I can bog down my network (100 MBit) moving 4.9 GB of data around
every time I need to burn a dvd.
YMMV. As always this advice is worth exactly what you paid for it.
Best Regards,
Dan
> I have a LITE-ON DVDRW SHW-1635S and it works perfectly under
> slackware-current. Although I obviously support the ideals of free
> software- you can't realistically expect everything to work under Linux,
> or that companies will freely lend out the source code for their
> hardware/software. This is yet another reason to check Linux compatibility
> of hardware before purchasing hardware- and just because the company won't
> release the source code for one of their drives does NOT mean that they
> should be boycotted entirely.
>
> LOL.... maybe ROFL.
>
>> Sean,
>>
>> It is with great regret then, that I need to inform you and everyone
>> else
>> that uses Linux at Michigan Technological University to not ever
>> purchase
>> another Liteon drive. Since your company provides such lack-luster
>> support of all users of your product, I cannot in good faith recommend
>> the
>> purchase of another Liteon drive.
>>
>> Best Regards,
>> Dan Sauer
>>
>>
>>>
>>> Dan,
>>> After talking with our engineers I have found out that we cannot sound
>>> out
>>> the source code for our
>>> firmware. I am sorry that I cannot provide you with any linux firmware
>>> or
>>> the source code for your
>>> drive.
>>>
>>>
>>>
>>> If you reply please include all previous emails.
>>>
>>> Best Regards,
>>> Sean Early
>>>
>>>
>>> Philips & Lite-On Digital Solutions USA Inc.,
>>>
>>>
>>> http://www.liteonamericas.com
>>>
>>>
>>>
>>> *******************************************************************
>>> The information contained in this message is confidential and may be
>>> legally privileged. The message
>>> is intended solely for the addressee(s). If you are not the intended
>>> recipient, you are hereby
>>> notified that any use, dissemination, or reproduction is strictly
>>> prohibited and may be unlawful.
>>> Please immediately contact the sender by return e-mail and destroy all
>>> copies of the original
>>> message.
>>>
>>>
>>>
>>> Dan Sauer
>>> <dmsauer@xxxxxxx> To:
>>> Sean.Early@xxxxxxxxxxxx
>>> cc:
>>> 09/10/2007 03:17 Subject: Re: firmware
>>> update
>>> PM
>>>
>>>
>>>
>>>
>>>
>>> Sean,
>>>
>>> The drive is a SOHW-1633S.
>>>
>>> Thanks,
>>> Dan
>>>
>>>
>>> Sean.Early@xxxxxxxxxxxx wrote:
>>>> Dan,
>>>> I just realized why my engineers have not gotten back to me, I forgot
>>>> to
>>>> get the model of the
>>> drive
>>>> that you need the firmware for. Once I receive this information I will
>>>> re send the e-mail to see
>>> if
>>>> I can get you the source code.
>>>>
>>>>
>>>>
>>>> If you reply please include all previous emails.
>>>>
>>>> Best Regards,
>>>> Sean Early
>>>>
>>>>
>>>> Philips & Lite-On Digital Solutions USA Inc.,
>>>>
>>>>
>>>> http://www.liteonamericas.com
>>>>
>>>>
>>>>
>>>> *******************************************************************
>>>> The information contained in this message is confidential and may be
>>>> legally privileged. The
>>> message
>>>> is intended solely for the addressee(s). If you are not the intended
>>>> recipient, you are hereby
>>>> notified that any use, dissemination, or reproduction is strictly
>>>> prohibited and may be unlawful.
>>>> Please immediately contact the sender by return e-mail and destroy all
>>>> copies of the original
>>>> message.
>>>>
>>>>
>>>>
>>>
>>>> Dan Sauer
>>>
>>>> <dmsauer@xxxxxxx> To:
>>>> sean.early@xxxxxxxxxxx
>>>
>>>> cc:
>>>
>>>> 09/09/2007 09:43 Subject: firmware
>>>> update
>>>
>>>> AM
>>>
>>>>
>>>
>>>>
>>>>
>>>>
>>>>
>>>> Sean,
>>>>
>>>> What is the status on my firmware update for operation under linux?
>>>>
>>>> Thanks,
>>>> Dan
>>>>
>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>
>>
>
>
> --
> Patrick Ranspach
> Broadcast Supervisor- WMTU 91.9FM Houghton, MI
>